8000bet's Privacy Policy – Your Data, Our Responsibility

8000bet.net ("we", "us", "the platform") has prepared this privacy policy so you can understand how we handle your data. This policy applies to all users of 8000bet.net – whether you are a registered member or simply browsing.

8000bet believes privacy is a fundamental right. That is why this policy is written in plain language — so the key points are clear to you even without legal expertise.

If this policy is updated, the date at the top of the page will be revised. For significant changes, you will be notified by email or SMS.

8000bet only collects the information necessary to provide its services. Below is a breakdown of the two categories of data.

Information You Provide Directly

• At Registration: Name, mobile number or email address, date of birth, and password.
• During KYC Verification: A photo of your national ID or passport, and proof of address.
• During Payment Processing: bKash or Nagad number (the full number is not stored on our servers — only the last 4 digits are kept).
• Support Contact Hours: Details of issues raised via chat or email, along with any relevant information provided.

Automatically Collected Information

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited and time spent, games played, and betting history.
• Cookies & Tracking: Session cookies, preference cookies, and analytics cookies.
• Location: Country-level location only (not precise GPS location).

8000bet uses the information it collects for the purposes listed below. Each purpose is clearly explained.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To confirm deposits and withdrawals and to prevent fraud.
• Service Improvement: Usage patterns are analysed to improve the overall experience for our users.
• Support Services: Providing fast, effective support by referencing your issue history.
• Legal Compliance: To comply with Anti-Money Laundering (AML) regulations and identity verification (KYC) requirements.
• Promotional Communications: With your consent, to inform you about bonuses and offers (you can withdraw consent at any time).

8000bet will never sell your data to third parties for advertising purposes. This is a core principle we stand by.

8000bet may share data with specific third parties in limited circumstances. This is never for commercial purposes.

When Information May Be Shared

• Payment Processors: Only the minimum data required to confirm transactions via bKash or Nagad is shared.
• Game Providers: When you play games from Pragmatic Play or Evolution, your session data is transmitted to their servers. They are bound by their own privacy policies.
• Law Enforcement Agencies: Disclosure of information is mandatory when required by a court order or lawful government directive.
• Fraud Prevention Services: Limited data may be shared with designated anti-fraud partners to detect suspicious activity.

8000bet uses cookies to make your gaming experience more convenient. Cookies are small text files stored in your browser.

Types of Cookies Used

• Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies will affect the proper functioning of the site.
• Preference Cookies: To remember your language preference, theme settings, and game history.
• Analytics Cookies: To understand which pages are used most. No personally identifiable information is involved.
• Security Cookies: To detect multiple suspicious login attempts on the same account.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to log in or play games.

8000bet uses multiple layers of technology to keep your information secure.

• 256-bit SSL/TLS Encryption: Every data transfer is encrypted. The "https" in a website's URL means the connection is secure.
• Data-Level Encryption: Sensitive data stored on our servers (such as passwords) is hashed — it cannot be read in plain form.
• Access Control: Only authorised staff can access the data they need, and all such access is logged.
• Firewall & DDoS Protection: To protect servers from external attacks.
• Regular Security Audits: Periodic penetration testing is conducted to identify vulnerabilities.
• Two-Factor Authentication (2FA): When enabled by the user, an additional layer of security is added to the account.

8000bet does not retain data longer than necessary. Separate retention policies apply to different types of information.

• Account Information: For the duration your account is active, and up to 5 years after closure for legal compliance.
• Transaction Records: Retention of up to 5 years is mandatory under Anti-Money Laundering regulations.
• KYC Documents: Up to 5 years after account closure.
• Support Chat History: For up to 1 year after an issue is resolved.
• Analytics Data: This anonymised data may be retained long-term for statistical purposes.

Once the retention period expires, data is securely deleted or fully anonymised.

8000bet uses servers and partner services located in various countries. As a result, your data may sometimes be transferred outside Bangladesh.

Wherever your data is transferred, 8000bet ensures that all partners maintain adequate data protection standards. When data is sent to any country or region, protection is guaranteed in accordance with local laws.

You have important rights over your personal data at 8000bet. It is worth knowing what they are.

• Right of Access: You can request to know what information 8000bet holds about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: You may request deletion of your data under certain circumstances (though data subject to legal obligations may not be fully removed).
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Right to Data Portability: Request a copy of your data in a machine-readable format.
• Marketing Opt-Out: You can request to opt out of promotional communications at any time.

To Exercise These Rights support@8000bet.netEmail us or let us know via live chat.